Monday, March 20, 2006

Those Dreaded Words

"I don't know anything about computers...."

Now, these words don't nescessarily have to lead to a dreadful experience. The sentence can end several ways. For instance, it's not at all bad if it ends:
"...could you just look up this one book for me?"
"...I'd like to browse the books about dogs; where are they?"
"...would you recommend a book on this subject?"
And it is a thing of joy when it ends:
"...would you be able to quickly show me how to use the computer so I can find things in the catalog next time I come to the library? I'd really like to learn!"
However, the sentence more often goes a bit like this (ellipses refer to ums, un-huhs, teeth-sucking, concurrent conversation on a cell phone, and the occasional word I get in edgewise):
I don't know a thing about computers...I need you to print off everything you have on Ezekiel for my bible study...No, I'm not interested in learning how to do it myself...You have a book? I told you honey, I don't want any old book...everything these days is on the computer, I've heard...just print it off the computer for me...What do you mean there are over a million websites on Ezekiel?...Oh, well then, just print me out the first three...Why do I have to print it myself? You do it for me!....Policy?....There's a FEE for printing?!!
In these cases I wonder if dissatisfaction is virtually guaranteed. For instance, if I had been able to print thousands of pages out for her (in the "cost is no option for our public services" land, on the big rock candy mountain), would she have continued her insistant rant with the demand that I provide bags to carry all the heavy papers and a truck to drive her home? Perhaps I should read them to her as well? While cooking dinner and baking pies for the aformentioned bible study group? aarrgh!

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